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Articles about CRM

Sailthru
Marketing

Sailthru 2015 Predictions

Industry Analysts Will Continue to Converge the Categorizations of CRM, Marketing Automation and Big Data Technologies....

Neil Capel / Feb 18, 2015
Elite Partner
News

DRI nominated SugarCRM Elite Partner

On the year of our 10th anniversary with SugarCRM, we’ve achieved the highest partnership level and became Elite Partners....

Diogo Rebelo / Feb 11, 2015
Business in the Social Era: Every Employee Must Be “@Customer Expert”
Marketing

Business in the Social Era: Every Employee Must Be “@Customer Expert”

Think you know who in your organization is part of your customer service team? Think again.
 

The fact is that...

Clint Oram / Jan 06, 2015
Lifecycle costs of CRM systems: a comparison can reap dividends
Technology

Lifecycle costs of CRM systems: a comparison can reap dividends

When it comes to deciding whether a customer relationship management (CRM) solution is financially viable, you need to look...

Daniel Heck / Aug 08, 2014
As A Service (Part 2)
Technology

As A Service (Part 2)

In part one Clint Oram, CTO of SugarCRM and I explored the fun "As A Service...

/ Jul 17, 2014
Roxtec
Projects

Sealing Systems Firm Boosts Effectiveness

There comes a time in any company’s growth when they have to take a moment to organize and structure some key IT systems and...

Malcolm Hoffmann / Jun 26, 2014
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