Contact Center

A customizable multi channel solution

Take control of your contact center with SugarCRM. Manage all interactions with customers and make sure nothing falls through the cracks. Service customers trough a more focused approach and having their needs fulfilled in each interaction.

Integrate all the customer contact channels (voice, fax, e-mail or web, inbound and outbound, support and campaigns) into one single touch point to increase efficiency. Above all, be more customer centric. Have everything in a central, user friendly application that helps you cope with high operator churn. Your first line employees will be happier, so will your customers.

Download the full description of our solution here!