Social networks are part of everyone and every company’s life. Are you aware of what is being said about you online? Do you use this information to sell and enhance customer experiences?
Driving insights from all the data buzzing around social media requires context, such as sentiment, time and history. Can you process all this data and transform it into actionable insight?
Our Social Media Monitoring framework is built from the ground up to be adapted to customer needs, in terms of what to listen for and where. It is also build with integration in mind, so that social media can be plugged into your existing ecossystem, where it can play a part in a bigger picture.
Get in touch to talk about how we can help you put your ear to the ground, in the right way.